Operations Processing Senior Rep. Review and process basic customer transactions Investigate and resolve data or account discrepancies Input, edit and maintain customer account information Escalate issues in a timely manner to a supervisor – when unable to resolve/ understand customer request Serve as a liaison between company client, end customers and various other stakeholders Demonstrate good interpersonal and customer relationship skills Document all activities and actions required to successfully resolve customer issues Always provide efficient and courteous service to customers Apply in-depth knowledge of systems and operations in support of assigned customer group Follow policies and procedures to meet all client, NTT DATA and regulatory requirements, related to billing and payment, release of information, record retention, privacy, and confidentiality Experience Level Senior Level
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 5 - 6+ years Experience.
More about this Senior Operations Processing Representative job
What are the eligibility criteria for this Senior Operations Processing Representative job?
Ans : Candidates should have All Education levels with 5-7 years of experience for this Senior Operations Processing Representative job offered by Ntt Data Global Delivery Services Limited in IMT Manesar, Gurgaon.
What salary is offered for this Senior Operations Processing Representative job?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Senior Operations Processing Representative job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in IMT Manesar, Gurgaon.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Senior Operations Processing Representative job is open for both male and female candidates.
Where is this job located?
Ans : This Senior Operations Processing Representative job is located in IMT Manesar, Gurgaon.
Why should you apply for this Senior Operations Processing Representative job?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening available.
A Naukri Group company
LoginHire Local Staff
Not Disclosed
Ntt Data Global Delivery Services Limited
IMT Manesar, Gurgaon
5 - 6+ years Experience in Customer Support / TeleCaller
Full Time
