Senior Field Sales Officer

10,000 - 20,000 /month

Hinduja Housing Finance Limited

Kishan Ganj, Delhi

6 - 60 months Experience in Customer Support / TeleCaller

New

10 Openings

Full Time

Skills Required

Lead Generation

Convincing Skills

Area Knowledge

Job Highlights

Industry Type: Loan/ Credit Card

Languages: Hindi

All Education levels

Females Only

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account

Job Description

We are looking for a Senior Field Sales Officer to join our team [••company_name_label••]. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹10000 - ₹20000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0.5 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this Senior Field Sales Officer job

What is the eligibility criteria to apply for this Senior Field Sales Officer job?
Ans: The candidate should be All Education levels and above with 6 months - 5 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹10000 - ₹20000 per month that depends on your interview. It's a Full Time job in Delhi.
How many working days are there for this Senior Field Sales Officer job?
Ans: This Senior Field Sales Officer job will have 6 working days.
Are there any charges applicable while applying or joining this Senior Field Sales Officer job?
Ans: No, there is no fee applicable for applying this Senior Field Sales Officer job and during the employment with the company, i.e., HINDUJA HOUSING FINANCE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Senior Field Sales Officer role?
Ans: There is an immediate opening of 10 Senior Field Sales Officer at HINDUJA HOUSING FINANCE LIMITED
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Senior Field Sales Officer job?
Ans: This Senior Field Sales Officer job has Day Shift.