Senior Counsellor

35,000 - 40,000 /month*

West Highlander Immigration Consultancy

34D Sector 34 Chandigarh, Chandigarh

₹3,000 incentives included

2 - 6+ years Experience in Customer Support / TeleCaller

5 Openings

Incentives included

Full Time

Diploma and above

Females Only

6 days working | Day Shift

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6+ years Experience.

Who is eligible to apply for this Senior Counsellor job at West Highlander Immigration Consultancy?
Ans : Candidates should have a Diploma and above qualification for this Senior Counsellor job offered by West Highlander Immigration Consultancy.
How much can you earn in this position?
Ans : You can earn between ₹35,000-₹40,000 per month in this Senior Counsellor position.
What shift and timings does this job follow?
Ans : This Senior Counsellor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in 34D Sector 34 Chandigarh, Chandigarh.
How many vacancies are there for this Senior Counsellor job?
Ans : There are 5 vacancies for this Senior Counsellor role.
Which candidates are eligible to apply?
Ans : Candidates with a Diploma and above qualification and 2-7 years of experience are eligible to apply for this Senior Counsellor role. Only female candidates are eligible.
What is the job location for this position?
Ans : The job location for this Senior Counsellor position is 34D Sector 34 Chandigarh, Chandigarh.
What makes this Senior Counsellor job a good opportunity?
Ans : This Senior Counsellor job is a good opportunity as it offers a salary between ₹35,000-₹40,000 per month. This is a Full Time job and has 5 openings.