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Semi Voice Process Executive

salary 12,000 - 25,000 /month
company-logo
job companyYes Bank
job location Perungudi, Chennai
job experience0 - 6+ years Experience in Customer Support / TeleCaller
56 Openings
full_time ఫుల్ టైమ్

కావాల్సిన Skills

Non-voice/Chat Process
Query Resolution
International Calling
Domestic Calling
Computer Knowledge

Job Highlights

sales
Industry Type: Banking
sales
Languages: Hindi, Tamil
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits

Job వివరణ

We are looking for a Semi Voice Process Executive to join our team at Yes Bank. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹12,000 - ₹25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

ఇతర details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Semi Voice Process Executive job

  1. What skills and experience do you need for this Semi Voice Process Executive job?
    Ans : To apply for this Semi Voice Process Executive job, candidates should have skills like Non-voice/Chat Process, Query Resolution, International Calling, Domestic Calling, Computer Knowledge along with 0-7 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Semi Voice Process Executive job ranges between ₹12,000-₹25,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Semi Voice Process Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Perungudi, Chennai.
  5. How many openings are available for this position?
    Ans : There are 56 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Semi Voice Process Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Semi Voice Process Executive job?
    Ans : As a Semi Voice Process Executive, key responsibilities include skills like Non-voice/Chat Process, Query Resolution, International Calling, Domestic Calling, Computer Knowledge. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Semi Voice Process Executive job is located in Perungudi, Chennai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Non-voice/Chat Process, Query Resolution, International Calling, Domestic Calling, Computer Knowledge along with 0-7 years of experience is ideal for this Semi Voice Process Executive job.
  10. Why should you apply for this Semi Voice Process Executive job?
    Ans : This Semi Voice Process Executive job offers a salary between ₹12,000-₹25,000 per month. This is a Full Time opportunity and has 56 openings available.
Candidates can call HR for more info.
మరింత చదవండిdown-arrow

ఇతర details

Incentives

No

No. Of Working Days

6

Benefits

Cab, Meal, Insurance, PF, Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process, Telesales, Voice Process

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 25000

Regional Languages

Hindi, Tamil

English Proficiency

Yes

Contact Person

Gokul
Posted 10+ days ago
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