Semi Non Voice Process Executive

18,000 - 25,000 /month*

Vintar Solutions

Marathahalli, Bangalore

₹5,000 incentives included

0 - 6 years Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Software & IT Services

Graduate and above

Males Only

5 days working | Rotational Shift

Job Benefits: Cab, PF

PAN Card, Aadhar Card

Job Description

We are looking for SEMI NON VOICE PROCESS EXECUTIVE to join our team at Vintar Solutions. The role offers ₹18000 - ₹25000 and involves managing customer calls, delivering outstanding customer service related to Software & IT Services. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 6 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.

More about this Semi Non Voice Process Executive job

What is the eligibility criteria to apply for this Semi Non Voice Process Executive job?
Ans: The candidate should be Graduate and above and above with 0 - 6 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹18000 - ₹25000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this Semi Non Voice Process Executive job?
Ans: This Semi Non Voice Process Executive job will have 5 working days.
Are there any charges applicable while applying or joining this Semi Non Voice Process Executive job?
Ans: No, there is no fee applicable for applying this Semi Non Voice Process Executive job and during the employment with the company, i.e., Vintar Solutions.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Semi Non Voice Process Executive role?
Ans: There is an immediate opening of 10 Semi Non Voice Process Executive at Vintar Solutions
Who can apply for this job?
Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Semi Non Voice Process Executive job?
Ans: This Semi Non Voice Process Executive job has Rotational Shift.