Semi Non Voice Process Executive

16,000 - 50,000 /month

Monisha Security Agency

Teynampet, Chennai

Freshers in Customer Support / TeleCaller

15 Openings

Full Time

Job Highlights

Industry Type: Banking

Languages: Tamil

Graduate and above

All genders

5 days working | Day Shift

Job Description

We are looking for a Semi Non Voice Process Executive to join our team at Monisha Security Agency. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹16000 - ₹70000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Semi Non Voice Process Executive job

What is the eligibility criteria to apply for this Semi Non Voice Process Executive job?
Ans: The candidate should be Graduate and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹16000 - ₹50000 per month that depends on your interview. It's a Full Time job in Chennai.
How many working days are there for this Semi Non Voice Process Executive job?
Ans: This Semi Non Voice Process Executive job will have 5 working days.
Are there any charges applicable while applying or joining this Semi Non Voice Process Executive job?
Ans: No, there is no fee applicable for applying this Semi Non Voice Process Executive job and during the employment with the company, i.e., Monisha Security Agency.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Semi Non Voice Process Executive role?
Ans: There is an immediate opening of 15 Semi Non Voice Process Executive at Monisha Security Agency
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Semi Non Voice Process Executive job?
Ans: This Semi Non Voice Process Executive job has Day Shift.