Customer Support Semi Non Voice Process Executive

20,000 - 29,000 /month*

Knack Global

Sitapura Industrial Area, Jaipur

₹5,000 incentives included

6 - 24 months Experience in Customer Support / TeleCaller

99 Openings

Incentives included

Full Time

Job Highlights

Industry Type: Healthcare

Graduate and above

All genders

5 days working | Night Shift

Job Benefits: Cab, Meal, PF

Job Description

About the Company

Knack Group is a 15-year-old diversified business conglomerate with strong presence in Healthcare Services, Healthcare IT, and Enterprise IT & Analytics.

Our Healthcare KPO arm delivers deep healthcare domain expertise, process maturity, operational excellence, and cost-effective delivery models, enabling Fortune 500 clients to achieve measurable business outcomes.

Job Title

Process Associate

Job Location

Jaipur

Job Description

As a Process Associate, you will be responsible for supporting US healthcare revenue cycle operations through effective communication with insurance companies and internal stakeholders.

Key Responsibilities:

If Required make outbound calls to US insurance companies to check claim status
Handle denials management and patient eligibility verification
Perform insurance follow-ups to ensure timely claim resolution
Ensure adherence to defined productivity and quality standards
Maintain accurate documentation and follow compliance guidelines
Meet daily and monthly performance targets within stipulated timelines

Work Details & Benefits

5 days working (Saturday & Sunday off)
Night shifts (US healthcare process)
Cab facility (as per company policy)
Meal facility
Competitive salary – best as per company standards
Opportunity to work with a stable organization and global healthcare clients
Candidate Requirements / Qualifications / Skills

Educational Qualification:

Graduates from any discipline
12th Pass candidates may also be considered with 6 months to 1 year of experience
Not Considering:
- B.Tech pursuing candidates
- B. Pharmacy pursuing candidates
  Skills & Competencies:

Good command over English (spoken and written)
Willingness to work in night shifts
Strong analytical and problem-solving skills
Computer proficiency with basic applications
Good listening and comprehension skills
Ability to work in a process-driven environment

Experience:

Freshers are welcome to apply

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Support Semi Non Voice Process Executive job

Who is eligible to apply for this Customer Support Semi Non Voice Process Executive job at Knack Global?
Ans : Candidates should have a Graduate and above qualification for this Customer Support Semi Non Voice Process Executive job offered by Knack Global.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹29,000 per month in this Customer Support Semi Non Voice Process Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Semi Non Voice Process Executive job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sitapura Industrial Area, Jaipur.
How many vacancies are there for this Customer Support Semi Non Voice Process Executive job?
Ans : There are 99 vacancies for this Customer Support Semi Non Voice Process Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Semi Non Voice Process Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Support Semi Non Voice Process Executive position is Sitapura Industrial Area, Jaipur.
What makes this Customer Support Semi Non Voice Process Executive job a good opportunity?
Ans : This Customer Support Semi Non Voice Process Executive job is a good opportunity as it offers a salary between ₹20,000-₹29,000 per month. This is a Full Time job and has 99 openings.