Semi Non Voice Process Executive

salary 13,000 - 14,500 /month
company-logo
job companyG2r Global Solutions (opc) Private Limited
job location Karapakkam, Chennai
job experience0 - 1 years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Telecom / ISP
sales
Languages: Hindi, Tamil
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits

Job Description

We are looking for a Semi Non Voice Process Executive to join our team at G2r Global Solutions (opc) Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Telecom / ISP. The role offers ₹13000 - ₹14500 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Semi Non Voice Process Executive job

  1. What is the eligibility criteria to apply for this Semi Non Voice Process Executive job?
    Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹13000 - ₹14500 per month that depends on your interview. It's a Full Time job in Chennai.
  3. How many working days are there for this Semi Non Voice Process Executive job?
    Ans: This Semi Non Voice Process Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Semi Non Voice Process Executive job?
    Ans: No, there is no fee applicable for applying this Semi Non Voice Process Executive job and during the employment with the company, i.e., G2r Global Solutions (opc) Private Limited.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Semi Non Voice Process Executive role?
    Ans: There is an immediate opening of 50 Semi Non Voice Process Executive at G2r Global Solutions (opc) Private Limited
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Semi Non Voice Process Executive job?
    Ans: This Semi Non Voice Process Executive job has Rotational Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Meal, Insurance, PF, Medical Benefits, Cab

Skills Required

Domestic Calling, International Calling, Non-voice/Chat Process, Computer Knowledge, Semi Voice, Telecalling

Shift

Rotational

Contract Job

No

Salary

₹ 13000 - ₹ 14500

Regional Languages

Hindi, Tamil

English Proficiency

No

Contact Person

Vinodhini

Interview Address

Ambur
Posted 15 hours ago
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