Semi Non Voice Process Executive

Serve as the primary point of contact for existing clients; respond to inquiries and resolve issues promptly.

Maintain and build long-term relationships with clients to ensure satisfaction, loyalty, and retention.

Coordinate with internal departments (sales, operations, logistics, accounts) to fulfill client requirements and ensure timely delivery.

Track and manage client orders, contracts, and communications using CRM tools or similar systems.

Monitor customer feedback and complaints; escalate or resolve them as necessary.

Support the sales team by identifying upselling or cross-selling opportunities.

Prepare reports on client status, issues, outstanding payments, and feedback for management.

Ensure compliance with company policies, quality norms, and any regulatory requirements.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Semi Non Voice Process Executive job

1. What is the eligibility criteria to apply for this Semi Non Voice Process Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹14000 - ₹15000 per month that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Semi Non Voice Process Executive job?
   Ans: This Semi Non Voice Process Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Semi Non Voice Process Executive job?
   Ans: No, there is no fee applicable for applying this Semi Non Voice Process Executive job and during the employment with the company, i.e., Excel Infosystem.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Semi Non Voice Process Executive role?
   Ans: There is an immediate opening of 2 Semi Non Voice Process Executive at Excel Infosystem
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Semi Non Voice Process Executive job?
   Ans: This Semi Non Voice Process Executive job has Day Shift.