Semi Non Voice Process Executive

We are looking for a Semi Non Voice Process Executive to join our team at Excel Infosystem. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Sales and chat support. The role offers ₹12000 - ₹14000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

• Handle customer calls in a professional and efficient manner

• Address customer queries, concerns, and complaints with a problem-solving approach

• Maintain accurate records of customer interactions and follow-ups

• Provide timely and relevant information to customers to resolve their issues

• Work collaboratively with other teams to escalate and resolve complex issues

• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Semi Non Voice Process Executive job

1. What is the eligibility criteria to apply for this Semi Non Voice Process Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹14000 per month that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Semi Non Voice Process Executive job?
   Ans: This Semi Non Voice Process Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Semi Non Voice Process Executive job?
   Ans: No, there is no fee applicable for applying this Semi Non Voice Process Executive job and during the employment with the company, i.e., Excel Infosystem.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Semi Non Voice Process Executive role?
   Ans: There is an immediate opening of 3 Semi Non Voice Process Executive at Excel Infosystem
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Semi Non Voice Process Executive job?
   Ans: This Semi Non Voice Process Executive job has Day Shift.