Semi Non Voice Process Executive

19,000 - 29,000 /month

Cj Konsultants

Munirka, Delhi

0 - 4 years Experience in Customer Support / TeleCaller

10 Openings

फुल टाइम

आवश्यक स्किल्स

Computer Knowledge

जॉब हाइलाइट्स

Industry Type: BPO

12th Pass and above

All genders

5 days working | Day Shift

रजिस्टर करें, और देखें कि ये नौकरी आपके लिए सही है

जॉब डिस्क्रिप्शन

We are looking for a Semi Non Voice Process Executive to join our team at CJ KONSULTANTS. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹19,000 - ₹29,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

अन्य डिटेल्स

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Semi Non Voice Process Executive job

Can freshers or experienced candidates apply for this Semi Non Voice Process Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-4 years of experience can apply for this Semi Non Voice Process Executive role.
What is the salary and job type for this role?
Ans : The salary for this Semi Non Voice Process Executive job ranges between ₹19,000-₹29,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Semi Non Voice Process Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Munirka, Delhi.
How many vacancies are there for this Semi Non Voice Process Executive job?
Ans : There are 10 vacancies for this Semi Non Voice Process Executive role.
Is this job open for all genders?
Ans : Yes, this Semi Non Voice Process Executive job is open for both male and female candidates.
What are the key responsibilities of this Semi Non Voice Process Executive job?
Ans : As a Semi Non Voice Process Executive, key responsibilities include skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Semi Non Voice Process Executive position is Munirka, Delhi.
Who is the right fit for this Semi Non Voice Process Executive job?
Ans : A candidate having skills like Computer Knowledge with 0-4 years of experience is the right fit for this Semi Non Voice Process Executive job.
What makes this Semi Non Voice Process Executive job a good opportunity?
Ans : This Semi Non Voice Process Executive job is a good opportunity as it offers a salary between ₹19,000-₹29,000 per month. This is a Full Time job and has 10 openings.