Seller Support Executive

We are looking for a Seller Support Executive to join our team at The Star Solution. The role offers ₹10000 - ₹70000 and involves managing customer calls, delivering outstanding customer service related to B2C Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

• Professionally manage incoming and outgoing calls.

• Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.

• Explain the e-commerce opportunity through the call and onboard them on the platform.

• Log customer interactions and track follow-ups.

• Offer timely and relevant solutions to resolve customer issues.

• Collaborate with team members to escalate and address more complex concerns.

• Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass, Freshers and experienced both candidates can both apply. The role involves resolving customer complaints, providing the right information, and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Seller Support Executive job

1. What is the eligibility criteria to apply for this Seller Support Executive job?
   Ans: The candidate should be All Education levels and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹40000 per month + Incentives that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this Seller Support Executive job?
   Ans: This Seller Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Seller Support Executive job?
   Ans: No, there is no fee applicable for applying this Seller Support Executive job and during the employment with the company, i.e., THE STAR SOLUTION.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Seller Support Executive role?
   Ans: There is an immediate opening of 90 Seller Support Executive at THE STAR SOLUTION
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Seller Support Executive job?
   Ans: This Seller Support Executive job has Day Shift.