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Customer Support School Counsellor

salary 10,000 - 15,000 /month
company-logo
job companyRaunix Tech Services Private Limited
job location Field job
job location Aishbagh, Lucknow
job experienceFreshers in Customer Support / TeleCaller
5 Openings
full_part_time Full Time/Part Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: B2B Sales
qualification
All Education levels
gender
Females Only
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift
star
Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits
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Job Description

We are looking for a School Counsellor to join our team at Raunix Tech Services Private Limited. The role offers ₹ 10,000 - ₹ 15,000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Both Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support School Counsellor job

  1. What skills and experience do you need for this Customer Support School Counsellor job?
    Ans : To apply for this Customer Support School Counsellor job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along.
  2. What salary is offered for this Customer Support School Counsellor job?
    Ans : The salary for this Customer Support School Counsellor job ranges between ₹10,000-₹15,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support School Counsellor job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Aishbagh, Lucknow.
  5. How many openings are available for this position?
    Ans : There are 5 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have All Education levels can apply for this Customer Support School Counsellor role. No prior experience is required.
  7. What does the role of Customer Support School Counsellor involve?
    Ans : As a Customer Support School Counsellor, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support School Counsellor job is located in Aishbagh, Lucknow.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along is ideal for this Customer Support School Counsellor job.
  10. Why should you apply for this Customer Support School Counsellor job?
    Ans : This Customer Support School Counsellor job offers a salary between ₹10,000-₹15,000 per month. This is a Both opportunity and has 5 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Cab, Meal, Insurance, PF, Medical Benefits

Skills Required

Domestic Calling, International Calling, Computer Knowledge, Query Resolution, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 10000 - ₹ 15000

Contact Person

AMIR

Interview Address

Aishbagh, Aishbagh, Lucknow
Posted 12 hours ago

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Job Hai > Jobs in Lucknow > Customer Support / TeleCaller Jobs in Lucknow > School Counsellor