Sales Telecaller

10,000 - 25,000 /month

Indian Trade Mart Itm- Online B2b Marketplace And Platform

Ghitorni, Delhi

1 - 3 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Job Highlights

Industry Type: B2B Sales

12th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Sales Telecaller to join our team at Indian Trade Mart Itm- Online B2b Marketplace And Platform. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹10000 - ₹25000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Sales Telecaller job

What are the eligibility criteria for this Sales Telecaller job?
Ans : Candidates should have a 12th Pass and above qualification with 1-3 years of experience for this Sales Telecaller job offered by Indian Trade Mart Itm- Online B2b Marketplace And Platform in Ghitorni, Delhi.
What salary is offered for this Sales Telecaller job?
Ans : The salary for this Sales Telecaller job ranges between ₹10,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Sales Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ghitorni, Delhi.
How many vacancies are there for this Sales Telecaller job?
Ans : There are 5 vacancies for this Sales Telecaller role.
Is this job open for all genders?
Ans : Yes, this Sales Telecaller job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Sales Telecaller position is Ghitorni, Delhi.
What makes this Sales Telecaller job a good opportunity?
Ans : This Sales Telecaller job is a good opportunity as it offers a salary between ₹10,000-₹25,000 per month. This is a Full Time job and has 5 openings.