Sales Telecaller

15,000 - 20,000 /month

99 Global Job Placement

Bhorgarh, Delhi

2 - 6+ years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: B2B Sales

12th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Sales Telecaller to join our team at 99 Global Job Placement. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹ 15,000 - ₹ 20,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 2 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6+ years Experience.

More about this Sales Telecaller job

What skills and experience do you need for this Sales Telecaller job?
Ans : To apply for this Sales Telecaller job, candidates should have skills like Domestic Calling, Query Resolution, Non-voice/Chat Process along with 2-7 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Sales Telecaller job ranges between ₹15,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Sales Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Bhorgarh, Delhi.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Sales Telecaller job is open for both male and female candidates.
What are the key responsibilities of this Sales Telecaller job?
Ans : As a Sales Telecaller, key responsibilities include skills like Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Sales Telecaller job is located in Bhorgarh, Delhi.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, Query Resolution, Non-voice/Chat Process along with 2-7 years of experience is ideal for this Sales Telecaller job.
Why should you apply for this Sales Telecaller job?
Ans : This Sales Telecaller job offers a salary between ₹15,000-₹20,000 per month. This is a Full Time opportunity and has 2 openings available.