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Customer Support Sales & Marketing Executive

salary 10,000 - 21,000 /month*
company-logo
job companySwanirmit Technologies
job location Beed Bypass Road, Aurangabad
incentive₹1,000 incentives included
job experience6 - 36 months Experience in Customer Support / TeleCaller
2 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: Software & IT Services
sales
Languages: Hindi, Marathi
qualification
12th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift

Job Description

We are looking for a Sales & Marketing Executive to join our team at Swanirmit Technologies. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Software & IT Services. The role offers ₹10,000 - ₹21,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 6 months - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Support Sales & Marketing Executive job

  1. What skills and experience do you need for this Customer Support Sales & Marketing Executive job?
    Ans : To apply for this Customer Support Sales & Marketing Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-3 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Sales & Marketing Executive job ranges between ₹10,000-₹21,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Sales & Marketing Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Beed Bypass Road, Aurangabad.
  5. How many vacancies are there for this Customer Support Sales & Marketing Executive job?
    Ans : There are 2 vacancies for this Customer Support Sales & Marketing Executive role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a 12th Pass and above qualification and 1-3 years of experience are eligible to apply for this Customer Support Sales & Marketing Executive role. Only female candidates are eligible.
  7. What are the key responsibilities of this Customer Support Sales & Marketing Executive job?
    Ans : As a Customer Support Sales & Marketing Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Sales & Marketing Executive position is Beed Bypass Road, Aurangabad.
  9. Who is the right fit for this Customer Support Sales & Marketing Executive job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 1-3 years of experience is the right fit for this Customer Support Sales & Marketing Executive job.
  10. What makes this Customer Support Sales & Marketing Executive job a good opportunity?
    Ans : This Customer Support Sales & Marketing Executive job is a good opportunity as it offers a salary between ₹10,000-₹21,000 per month. This is a Full Time job and has 2 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 10000 - ₹ 21000

Regional Languages

Marathi, Hindi

English Proficiency

Yes

Contact Person

Ms Vandana Ubale

Interview Address

Plot No 28, Bambat Nagar, Beed Bypass Road, Beed Bypass Road, Aurangabad
Posted 10+ days ago
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