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Customer Support Sales & Marketing Executive

salary 20,000 - 25,000 /month
company-logo
job companySmart Job Placement
job location Sahara Darwaja, Surat
job experience6 - 48 months Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
Females Only
jobShift
6 days working | Day Shift
star
Job Benefits: PF
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Job Description

We are looking for a Sales & Marketing Executive to join our team at Smart Job Placement. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹20,000 - ₹25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Graduate and 6 months - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.

More about this Customer Support Sales & Marketing Executive job

  1. What skills and experience do you need for this Customer Support Sales & Marketing Executive job?
    Ans : To apply for this Customer Support Sales & Marketing Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 1-4 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Sales & Marketing Executive job ranges between ₹20,000-₹25,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Sales & Marketing Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sahara Darwaja, Surat.
  5. How many openings are available for this position?
    Ans : There is 1 opening available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a Graduate and above qualification with 1-4 years of experience can apply for this Customer Support Sales & Marketing Executive job. Only female candidates can apply.
  7. What are the key responsibilities of this Customer Support Sales & Marketing Executive job?
    Ans : As a Customer Support Sales & Marketing Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Sales & Marketing Executive job is located in Sahara Darwaja, Surat.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 1-4 years of experience is ideal for this Customer Support Sales & Marketing Executive job.
  10. Why should you apply for this Customer Support Sales & Marketing Executive job?
    Ans : This Customer Support Sales & Marketing Executive job offers a salary between ₹20,000-₹25,000 per month. This is a Full Time opportunity and has 1 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Non-voice/Chat Process, Query Resolution, social media

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 25000

English Proficiency

Yes

Contact Person

Priyanka

Interview Address

Shop No. 6051, 7th Floor, Sahara Darwaja, Surat
Posted 10 hours ago

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Job Hai > Jobs in Surat > Customer Support / TeleCaller Jobs in Surat > Sales & Marketing Executive