We are looking for a Sales and Marketing Executive to join our team Durga group of company to handle customer calls, provide exceptional customer support and resolve queries related to Steel Industry. The role offers an attractive in-hand salary of In Gross Salary :18000 to 27000 and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is Any Degree and Post degree and 06 Months to 4 years . You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days during the Day Shift.