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Customer Support Sales Manager

salary 10,000 - 20,000 /month
company-logo
job companyVapp Technology
job location Patna Sadar, Patna
job experience2 - 3 years Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time
contract Contract

Job Highlights

sales
Industry Type: Software & IT Services
qualification
Graduate and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Sales Manager to join our team at Vapp Technology. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Software & IT Services. The role offers ₹ 10,000 - ₹ 20,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 2 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 3 years of experience.

More about this Customer Support Sales Manager job

  1. What qualifications and experience are required for this Customer Support Sales Manager position?
    Ans : Candidates should have a Graduate and above qualification with 2-3 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Sales Manager job ranges between ₹10,000-₹20,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Sales Manager job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Patna Sadar, Patna.
  5. How many vacancies are there for this Customer Support Sales Manager job?
    Ans : There is 1 vacancy for this Customer Support Sales Manager role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Sales Manager job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Sales Manager position is Patna Sadar, Patna.
  8. What makes this Customer Support Sales Manager job a good opportunity?
    Ans : This Customer Support Sales Manager job is a good opportunity as it offers a salary between ₹10,000-₹20,000 per month. This is a Full Time job and has 1 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Day

Contract Job

Yes

Salary

₹ 10000 - ₹ 20000

Contact Person

Vidhan Kumar

Interview Address

Loha Gali Corner -Jagdish Marg-Jakariyapur, Jakariyapur, Patna
Posted 21 hours ago
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