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Customer Support Sales Manager

salary 40,000 - 90,000 /month*
company-logo
job companyPnb Metlife Insurance Co. Limited
job location Field job
job location Sri Nagar Colony, Nalgonda
incentive₹40,000 incentives included
job experience6+ months Experience in Customer Support / TeleCaller
3 Openings
Incentives included
full_time Full Time

Job Highlights

sales
Industry Type: Life Insurance
sales
Languages: Telugu
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF, Medical Benefits

Job Description

We are looking for a Sales Manager to join our team at Pnb Metlife Insurance Co. Limited. The role offers ₹ 40,000 - ₹ 99,000 and involves managing customer calls, delivering outstanding customer service related to Life Insurance. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Customer Support Sales Manager job

  1. Who is eligible to apply for this Customer Support Sales Manager job at Pnb Metlife Insurance Co. Limited?
    Ans : Candidates should have a Graduate and above qualification for this Customer Support Sales Manager job offered by Pnb Metlife Insurance Co. Limited.
  2. How much can you earn in this position?
    Ans : You can earn between ₹40,000-₹90,000 per month in this Customer Support Sales Manager position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Sales Manager job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sri Nagar Colony, Nalgonda.
  5. How many openings are available for this position?
    Ans : There are 3 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Sales Manager job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Customer Support Sales Manager job is located in Sri Nagar Colony, Nalgonda.
  8. Why should you apply for this Customer Support Sales Manager job?
    Ans : This Customer Support Sales Manager job offers a salary between ₹40,000-₹90,000 per month. This is a Full Time opportunity and has 3 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

Insurance, PF, Medical Benefits

Shift

Day

Contract Job

No

Salary

₹ 40000 - ₹ 99000

Regional Languages

Telugu

Contact Person

K Chandra Shekhar

Interview Address

Nalgonda, Sri Nagar Colony, Sri Nagar Colony, Nalgonda
Posted 5 days ago
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