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Customer Support Sales Manager

salary 15,000 - 30,000 /month
company-logo
job companyBright Cars
job location Sector 18 Noida, Noida
job experience3 - 6+ years Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: Automobile
qualification
Post Graduate and above
gender
Females Only
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Sales Manager to join our team at Bright Cars. The role offers ₹ 15,000 - ₹ 30,000 and involves managing customer calls, delivering outstanding customer service related to Automobile. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Post Graduate and 3 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 6+ years Experience.

More about this Customer Support Sales Manager job

  1. What skills and experience do you need for this Customer Support Sales Manager job?
    Ans : To apply for this Customer Support Sales Manager job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 3-7 years of experience.
  2. What salary is offered for this Customer Support Sales Manager job?
    Ans : The salary for this Customer Support Sales Manager job ranges between ₹15,000-₹30,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Sales Manager job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 18 Noida, Noida.
  5. How many vacancies are there for this Customer Support Sales Manager job?
    Ans : There is 1 vacancy for this Customer Support Sales Manager role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a Post Graduate and above qualification and 3-7 years of experience are eligible to apply for this Customer Support Sales Manager role. Only female candidates are eligible.
  7. What does the role of Customer Support Sales Manager involve?
    Ans : As a Customer Support Sales Manager, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Sales Manager position is Sector 18 Noida, Noida.
  9. Who is the right fit for this Customer Support Sales Manager job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 3-7 years of experience is the right fit for this Customer Support Sales Manager job.
  10. What makes this Customer Support Sales Manager job a good opportunity?
    Ans : This Customer Support Sales Manager job is a good opportunity as it offers a salary between ₹15,000-₹30,000 per month. This is a Full Time job and has 1 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution, customer handling

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 30000

Contact Person

Krishna

Interview Address

Plot No.162, Block G, Sector 63, Noida
Posted 7 hours ago
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