Customer Support Sales Executive

25,000 - 25,000 /month

Xactbook

Model Town, Delhi

6 - 36 months Experience in Customer Support / TeleCaller

20 Openings

Full Time

Job Highlights

Industry Type: Education

12th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Sales Executive to join our team at Xactbook. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Education. The role offers ₹25000 - ₹25000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Support Sales Executive job

Who is eligible to apply for this Customer Support Sales Executive job at Xactbook?
Ans : Candidates should have a 12th Pass and above qualification for this Customer Support Sales Executive job offered by Xactbook.
How much can you earn in this position?
Ans : The salary is ₹25,000 per month for this Full Time role.
What shift and timings does this job follow?
Ans : This Customer Support Sales Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Model Town, Delhi.
How many vacancies are there for this Customer Support Sales Executive job?
Ans : There are 20 vacancies for this Customer Support Sales Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Sales Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Support Sales Executive position is Model Town, Delhi.
What makes this Customer Support Sales Executive job a good opportunity?
Ans : This Customer Support Sales Executive job is a good opportunity as it offers a salary of ₹25,000 per month. This is a Full Time job and has 20 opening.