Customer Support Sales Executive

10,000 - 15,000 /month

Webtechs It Solution

Adarsh Nagar, Delhi

1 - 2 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Software & IT Services

Graduate and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Sales Executive to join our team at Webtech Solution. The role offers ₹10000 - ₹15000 and involves managing customer calls, delivering outstanding customer service related to Software & IT Services. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Support Sales Executive job

What qualifications and experience are required for this Customer Support Sales Executive position?
Ans : Candidates should have a Graduate and above qualification with 1-2 years of experience and skills like Computer Knowledge.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Sales Executive job ranges between ₹10,000-₹15,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Sales Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Adarsh Nagar, Delhi.
How many vacancies are there for this Customer Support Sales Executive job?
Ans : There are 5 vacancies for this Customer Support Sales Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Sales Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Sales Executive job?
Ans : As a Customer Support Sales Executive, key responsibilities include skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Sales Executive position is Adarsh Nagar, Delhi.
Who is the right fit for this Customer Support Sales Executive job?
Ans : A candidate having skills like Computer Knowledge with 1-2 years of experience is the right fit for this Customer Support Sales Executive job.
What makes this Customer Support Sales Executive job a good opportunity?
Ans : This Customer Support Sales Executive job is a good opportunity as it offers a salary between ₹10,000-₹15,000 per month. This is a Full Time job and has 5 openings.