A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
12,000 - 23,000 /month*
Vkk Healthcare Private Limited
Badarpur, Delhi
₹5,000 incentives included
0 - 1 years Experience in Customer Support / TeleCaller
Full Time
Key Responsibilities
Handle incoming and outgoing customer calls professionally.
Respond to customer inquiries, complaints and concerns.
Understand customer requirements and provide appropriate solutions.
Provide customers with accurate information about products, orders and services.
Record customer interactions and maintain proper follow-up details.
Follow up with customers regarding orders and queries.
Escalate complex issues to the relevant department when required.
Maintain a positive and professional relationship with customers.
Achieve assigned calling, follow-up and customer service targets.
Meet key performance standards such as call handling, customer satisfaction and resolution rates
