Identify and generate new business opportunities through cold calling, email campaigns, and networking.
Handle inbound and outbound sales calls professionally and convert leads into customers.
Understand customer needs, present products or services, and offer suitable solutions.
Maintain and update CRM with accurate lead and client information.
Achieve or exceed monthly and quarterly sales targets and KPIs.
Follow up on leads through calls, WhatsApp, and emails to close deals.
Build and maintain long-term relationships with customers for repeat business and referrals.
Work closely with marketing and product teams to improve lead quality and conversion.
Handle customer queries, resolve complaints, and ensure a positive customer experience.
Participate in sales meetings, training sessions, and performance reviews.
Excellent verbal and written communication skills (English and local language preferred).
Strong sales, negotiation, and closing skills.
Persuasive, confident, and self-motivated attitude.
Good listening skills and the ability to understand customer needs.
Basic computer knowledge and experience with CRM tools or MS Office.
Ability to handle pressure and meet targets.
Positive attitude, team spirit, and eagerness to learn.
Prior experience in Sales, BDE, Tele calling, Inside Sales, or BPO will be an added advantage.
Education: Graduate / Diploma in any field (MBA in Marketing or Sales preferred).
Experience: 0–3 years (Freshers with good communication skills are welcome).
Lead generation and conversion rate.
Daily call and follow-up volume.
Customer satisfaction and retention rate.
Achievement of monthly/quarterly sales targets.