We are seeking a passionate and customer-focused Sales Executive to join our diamond jewellery showroom. The ideal candidate will be responsible for delivering exceptional customer service, driving sales, and ensuring a luxurious client experience aligned with our brand values.
Greet customers warmly and assist them throughout the sales process
Understand customer preferences and recommend suitable diamond/jewellery pieces
Educate clients on diamond quality (4Cs) and product details
Achieve individual and store sales targets
Handle billing, invoicing, and POS system operations
Build long-term relationships with clients for repeat business and referrals
Assist with stock display, store upkeep, and inventory management
Stay updated with the latest jewellery trends and product knowledge
Maintain high standards of grooming and product presentation
Support in-store events, promotions, and customer engagement activities
Proven experience in luxury retail or jewellery sales (diamond experience preferred)
Excellent communication and interpersonal skills
Strong sales orientation and customer service mindset
Basic understanding of diamonds, gold, and precious stones
Well-groomed, confident, and presentable personality
Proficiency in English and local language(s)
Flexible with work hours, weekends, and holiday shifts
Bachelor’s degree or diploma in Business, Marketing, or related field
Certification in diamond grading (GIA/IGI) is a plus
Familiarity with CRM systems and retail POS software
Attractive salary with sales incentives/commissions
On-the-job training in diamond grading and customer service
Opportunity to grow within a reputed luxury brand
Employee discounts and other perks