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Customer Support Sales Executive

salary 18,000 - 20,000 /month
company-logo
job companyProjectw Technologies
job location Parvat Patiya, Surat
job experience6 - 24 months Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Query Resolution
Non-voice/Chat Process
Domestic Calling
Computer Knowledge

Job Highlights

sales
Industry Type: B2C Sales
qualification
12th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift
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Job Description

We are looking for a Sales Executive to join our team at Projectw Technologies. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2C Sales. The role offers ₹18,000 - ₹20,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 6 months - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Support Sales Executive job

  1. What skills and experience do you need for this Customer Support Sales Executive job?
    Ans : To apply for this Customer Support Sales Executive job, candidates should have skills like Query Resolution, Non-voice/Chat Process, Domestic Calling, Computer Knowledge along with 1-2 years of experience.
  2. What salary is offered for this Customer Support Sales Executive job?
    Ans : The salary for this Customer Support Sales Executive job ranges between ₹18,000-₹20,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Sales Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Parvat Patiya, Surat.
  5. How many vacancies are there for this Customer Support Sales Executive job?
    Ans : There are 2 vacancies for this Customer Support Sales Executive role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a 12th Pass and above qualification and 1-2 years of experience are eligible to apply for this Customer Support Sales Executive role. Only female candidates are eligible.
  7. What does the role of Customer Support Sales Executive involve?
    Ans : As a Customer Support Sales Executive, your work will involve skills like Query Resolution, Non-voice/Chat Process, Domestic Calling, Computer Knowledge. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Sales Executive position is Parvat Patiya, Surat.
  9. Who is the right fit for this Customer Support Sales Executive job?
    Ans : A candidate having skills like Query Resolution, Non-voice/Chat Process, Domestic Calling, Computer Knowledge with 1-2 years of experience is the right fit for this Customer Support Sales Executive job.
  10. What makes this Customer Support Sales Executive job a good opportunity?
    Ans : This Customer Support Sales Executive job is a good opportunity as it offers a salary between ₹18,000-₹20,000 per month. This is a Full Time job and has 2 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 18000 - ₹ 20000

Contact Person

Aryan
Posted 10+ days ago

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