Customer Support Sales Executive

20,000 - 28,000 /month

Loantap

Kalyani Nagar, Pune

0 - 3 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: Loan/ Credit Card

12th Pass and above

Males Only

6 days working | Day Shift

Job Description

We are looking for a Sales Executive to join our team at Loantap. The role offers ₹20000 - ₹28000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Support Sales Executive job

Can freshers or experienced candidates apply for this Customer Support Sales Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-3 years of experience can apply for this Customer Support Sales Executive role.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Sales Executive job ranges between ₹20,000-₹28,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Sales Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kalyani Nagar, Pune.
How many vacancies are there for this Customer Support Sales Executive job?
Ans : There are 5 vacancies for this Customer Support Sales Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 0-3 years of experience are eligible to apply for this Customer Support Sales Executive role. Only male candidates are eligible.
What are the key responsibilities of this Customer Support Sales Executive job?
Ans : As a Customer Support Sales Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Sales Executive position is Kalyani Nagar, Pune.
Who is the right fit for this Customer Support Sales Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 0-3 years of experience is the right fit for this Customer Support Sales Executive job.
What makes this Customer Support Sales Executive job a good opportunity?
Ans : This Customer Support Sales Executive job is a good opportunity as it offers a salary between ₹20,000-₹28,000 per month. This is a Full Time job and has 5 openings.