Sales Executive

Key duties and responsibilities

·         Outbound Calling: Making calls to potential customers (cold calling) or existing clients to explain product features, benefits, and pricing.

·         Inbound Calling: Handling incoming calls to answer customer inquiries, resolve complaints, and provide support.

·         Lead Generation: Identifying and qualifying potential customers, gathering contact details, and updating databases for follow-up actions.

·         Customer Service: Addressing customer concerns, clarifying uncertainties, and offering solutions or alternative options.

·         Record Keeping: Maintaining accurate call logs, updating customer information in the database, and documenting interactions.

·         Reporting: Submitting daily progress reports, providing feedback on customer preferences, and updating management on sales or engagement goals.

·         Compliance: Adhering to telecalling scripts, company policies, and sales guidelines. 

Essential skills

·         Excellent verbal and written communication skills to effectively convey information and build rapport with customers.

·         Paying close attention to customer needs, concerns, and questions, and responding appropriately to build trust and offer suitable solutions.

·         Proficiency in using telecalling software, databases, and basic computer applications for data entry and record keeping.

·         Providing excellent customer service by addressing inquiries and complaints professionally and efficiently.

·         Efficiency in handling a high volume of calls, prioritizing tasks, and meeting deadlines.

·         Understanding the features, benefits, and pricing of products or services offered by the company.

Educational background and experience

·         High school diploma or equivalent is generally required, while a bachelor's degree.

·         Previous experience in telecalling, telesales, or a similar customer service role is often preferred, according to indeed.

·         Experience in a specific industry (e.g., insurance, real estate) might be preferred depending on the role.

Career path

The career path for a Telecaller can lead to various opportunities within the sales and customer service domains. Some common progression paths include: 

·         Team Leader/Supervisor

·         Training and Quality Assurance

Continuous learning through courses and certifications, coupled with building a professional network, can help smooth the transition into these advanced roles.

Salary

Salaries can vary based on experience, skills, and location. 

Contact us:

J K ASSOCIATES

A-18 Gulab Bagh Nawada Near Nawada Metro Gate No 03

Pillar No 732 Uttam Nagar Delhi - 110059

Name: Nikita
Phone No: +91 9310198146

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Sales Executive job

1. What is the eligibility criteria to apply for this Sales Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹9500 - ₹12500 per month that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Sales Executive job?
   Ans: This Sales Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Sales Executive job?
   Ans: No, there is no fee applicable for applying this Sales Executive job and during the employment with the company, i.e., J K ASSOCIATES.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Sales Executive role?
   Ans: There is an immediate opening of 1 Sales Executive at J K ASSOCIATES
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Sales Executive job?
   Ans: This Sales Executive job has Day Shift.