Sales Executive

25,000 - 40,000 /month*

I Cert Global Learning Private Limited

Ulsoor, Bangalore

₹10,000 incentives included

0 - 1 years Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Education

Graduate and above

Males Only

5 days working | Night Shift

Job Description

We are looking for a Sales Executive to join our team at Icert Global Learning Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to EdTech. The role offers ₹25000 - ₹40000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the night shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Sales Executive job

What skills and experience do you need for this Sales Executive job?
Ans : To apply for this Sales Executive job, candidates should have skills like Computer Knowledge, International Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹25,000-₹40,000 per month in this Sales Executive position.
What shift and timings does this job follow?
Ans : This Sales Executive job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ulsoor, Bangalore.
How many vacancies are there for this Sales Executive job?
Ans : There are 10 vacancies for this Sales Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 0-1 years of experience are eligible to apply for this Sales Executive role. Only male candidates are eligible.
What work will you do in this role?
Ans : As a Sales Executive, you will work on skills like Computer Knowledge, International Calling, Query Resolution, Non-voice/Chat Process.
What is the job location for this position?
Ans : The job location for this Sales Executive position is Ulsoor, Bangalore.
Who is the right fit for this Sales Executive job?
Ans : A candidate having skills like Computer Knowledge, International Calling, Query Resolution, Non-voice/Chat Process with 0-1 years of experience is the right fit for this Sales Executive job.
What makes this Sales Executive job a good opportunity?
Ans : This Sales Executive job is a good opportunity as it offers a salary between ₹25,000-₹40,000 per month. This is a Full Time job and has 10 openings.