Customer Support Sales Executive

Sales Executive – B2B Sales & Business Development

Company: Graven Automation Pvt. Ltd.
Date Posted: 4 November 2026
Location: 8/61, Jankipuram Extension, Adjacent to TVS Motors, Lucknow, Uttar Pradesh
Total Openings: 10
Employment Type: Full-Time | Permanent
Experience: 3–4 Years
Salary: ₹20,000–₹30,000 per month (Fixed) + Performance Incentives
Qualification: Graduate in Management / MBA / PGDM preferred
Department: Sales & Business Development

About Graven Automation Pvt. Ltd.

Graven Automation Pvt. Ltd. is an industrial automation, engineering, and industrial procurement company serving customers across manufacturing, oil & gas, steel, power, infrastructure, and other industrial sectors.

We are expanding our Lucknow branch and looking for experienced, confident, professional, and result-oriented Sales Executives to join our Sales & Business Development team.

The ideal candidates should have proven B2B sales experience, excellent English communication skills, professional email and proposal drafting abilities, and practical knowledge of modern AI tools.

Key Responsibilities1. B2B Sales & Business Development

• Identify, generate, and develop new B2B business opportunities.

• Acquire new corporate, industrial, manufacturing, and OEM customers.

• Generate leads through LinkedIn, email marketing, business portals, and other digital channels.

• Handle customer enquiries, sales calls, negotiations, and regular follow-ups.

• Convert business enquiries into confirmed orders.

• Build and maintain long-term customer relationships.

• Develop new accounts and generate repeat business.

2. Business Communication & Proposal Drafting

• Draft professional business emails, quotations, RFQs, commercial proposals, and presentations.

• Prepare customer responses, follow-up communications, and sales documentation.

• Communicate professionally with domestic and international customers.

• Understand customer requirements and coordinate with internal technical and procurement teams.

• Independently prepare professional business correspondence.

3. AI Tools & Digital Productivity

• Practical knowledge of AI tools such as ChatGPT, Gemini, and other AI-based productivity platforms.

• Use AI tools for business research, email drafting, proposal preparation, lead generation, and sales productivity.

• Utilize AI to improve communication quality and daily sales operations.

• Good working knowledge of MS Excel, Word, PowerPoint, and Google Workspace.

• Maintain digital customer databases and sales records.

4. Sales Management & Reporting

• Maintain daily sales activities and customer follow-up records.

• Prepare daily, weekly, and monthly sales reports.

• Track enquiries, quotations, pending orders, and conversion ratios.

• Coordinate with purchase, technical, and management departments.

• Achieve assigned sales and revenue targets.

• Independently manage assigned customers and business accounts.

Required Skills & Qualifications

• 3–4 years of proven B2B sales or business development experience.

• Graduate in Management; MBA / PGDM preferred.

• Excellent English speaking and written communication skills.

• Fluent English communication is mandatory.

• Strong professional email-writing and proposal-drafting skills.

• Practical knowledge of ChatGPT, Gemini, and AI productivity tools.

• Good command of MS Excel, Word, and PowerPoint.

• Strong negotiation, presentation, and customer-handling skills.

• Ability to work independently and manage sales targets.

• Self-motivated, disciplined, confident, and professionally presentable.

Preferred Industry Experience

• Industrial Automation

• Electrical & Electronics

• Engineering & Manufacturing

• Industrial Procurement

• B2B Corporate Sales

• Technical Product Sales

Salary, Incentives & Employee Benefits Component Details Fixed Monthly Salary₹20,000–₹30,000 Quarterly Salary Revision Performance-based review every 3 months, with a targeted 10–15% increment Sales Incentive 0.70% of eligible sales revenue generated Provident Fund PF benefits as applicable Phone Reimbursement Company-approved mobile expenses Paid Leaves2 paid leaves per month Health & Fitness Health club / fitness membership benefits Career Growth Performance-based promotions and career development Quarterly Salary Increment Policy

Employee performance will be reviewed every three months. Employees meeting the company's defined performance criteria will be eligible for a targeted salary increment of 10–15%.

Performance evaluation will consider:

• Revenue generation.

• New customer acquisition.

• Sales conversion ratio.

• Customer retention.

• Sales targets and overall business contribution.

Sales Incentive Policy

Eligible employees will receive a sales incentive of 0.70% of total eligible sales revenue generated, subject to the company's incentive policy, order realization, and applicable exclusions.

Key Performance Indicators (KPIs)

• Monthly and quarterly revenue generation.

• New B2B customer acquisition.

• Qualified leads generated.

• Quotations and proposals submitted.

• Enquiry-to-order conversion ratio.

• Customer relationship management.

• Sales follow-up efficiency.

• Overall contribution to business growth.

Please include the following information in your application:

• Total B2B sales experience.

• Previous company and industry experience.

• Current salary.

• Expected salary.

• Notice period.

• Previous monthly or annual sales targets achieved.

• Experience with AI tools and professional proposal drafting.

Job Summary Particulars Details Company Graven Automation Pvt. Ltd.PositionSales Executive – B2B Sales Vacancies 10 Experience3–4 Years Salary₹20,000–₹30,000 per month Sales Incentive 0.70% of eligible sales revenue Location Jankipuram Extension, Lucknow Employment Full-Time, Permanent

Join Graven Automation Pvt. Ltd. and become part of a growing industrial automation and engineering business with opportunities for professional development, attractive incentives, and performance-based career growth.

Additional Benefits

• Cell phone reimbursement

• Health insurance

• Internet reimbursement

• Paid sick time

• Paid time off

• Provident Fund

Education: Bachelor's degree (Preferred)

Experience:

• B2B Sales: 3 years (Mandatory )

• Communication Skills: 3 years (Mandatory)

• Computer Skills: 3 years (Mandatory)

Language: Fluent English (Mandatory)

Work Location: In Person – Lucknow, Uttar Pradesh

Experience:

• B2B sales: 3 years (Preferred)

• Communication skills: 3 years (Preferred)

• Computer skills: 3 years (Preferred)

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.