Job Summary:
The Greeter / Sales Executive is the first point of contact for customers entering the showroom. This role involves welcoming visitors, providing product information, and assisting the sales team to ensure a seamless customer experience. The ideal candidate is friendly, professional, and customer-focused.
Key Responsibilities:
Welcome customers warmly and guide them through the showroom.
Provide product information and answer customer queries.
Assist in driving sales and promoting offers or promotions.
Direct customers to the appropriate sales or service personnel.
Maintain a clean and organized reception/showroom area.
Track footfall and customer interactions.
Support administrative tasks like scheduling appointments and maintaining visitor logs.
Ensure excellent customer service at all times to enhance the brand’s image.
Required Skills & Competencies:
Excellent communication skills in English and Hindi; knowledge of local language is a plus.
Friendly, approachable, and professional demeanor.
Ability to handle multiple customers efficiently and courteously.
Basic sales knowledge and customer service skills.
Prior experience in retail, jewellery, or hospitality is preferred.