Customer Support Sales Executive

10,000 - 15,000 /month

Addonez Marketplace Llp- Business Consultants In Kochi

Viman Nagar, Pune

0 - 5 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Job Highlights

Industry Type: Software & IT Services

Diploma and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Sales Executive to join our team at Addonez Marketplace Llp- Business Consultants In Kochi. The role offers ₹10000 - ₹15000 and involves managing customer calls, delivering outstanding customer service related to Software & IT Services. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Diploma and 0 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Support Sales Executive job

Can freshers or experienced candidates apply for this Customer Support Sales Executive role?
Ans : Candidates who have a Diploma and above qualification with 0-5 years of experience can apply for this Customer Support Sales Executive role.
What salary is offered for this Customer Support Sales Executive job?
Ans : The salary for this Customer Support Sales Executive job ranges between ₹10,000-₹15,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Sales Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Viman Nagar, Pune.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Sales Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Support Sales Executive job is located in Viman Nagar, Pune.
Why should you apply for this Customer Support Sales Executive job?
Ans : This Customer Support Sales Executive job offers a salary between ₹10,000-₹15,000 per month. This is a Full Time opportunity and has 5 openings available.