Sales Coordinator / Executive

15,000 - 20,000 /month

Sone India Group Of Industries

Ring Road, Indore

1 - 6+ years Experience in Customer Support / TeleCaller

Replies in 24hrs

2 Openings

Full Time

Skills Required

Computer Knowledge

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: FMCG

Graduate and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Sales Coordinator / Executive to join our team at Sone India Group Of Industries. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to FMCG. The role offers ₹15,000 - ₹20,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Sales Coordinator / Executive job

What is the eligibility criteria to apply for this Sales Coordinator / Executive job?
Ans: The candidate should be Graduate and above and above with 1 - 6+ years Experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Indore.
How many working days are there for this Sales Coordinator / Executive job?
Ans: This Sales Coordinator / Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Sales Coordinator / Executive job?
Ans: No, there is no fee applicable for applying this Sales Coordinator / Executive job and during the employment with the company, i.e., Sone India Group Of Industries.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Sales Coordinator / Executive role?
Ans: There is an immediate opening of 2 Sales Coordinator / Executive at Sone India Group Of Industries
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Sales Coordinator / Executive job?
Ans: This Sales Coordinator / Executive job has Day Shift.