Sales Coordinator / Executive

Job Title: Sales Coordinator

Location: Ahmedabad

Exp: 0-2 Years

6 days working

Compensatery Off.

Job Overview

The Sales Coordinator will act as a key liaison between the sales team and customers. This role is responsible for ensuring smooth coordination, timely communication, and efficient handling of customer queries, order processing, and dispatch updates to support overall sales operations and customer satisfaction.

Key Responsibilty

• Act as a single point of contact between the sales team and customers

• Receive, record, and respond to customer queries in a professional and timely manner

• Coordinate with internal departments including sales, dispatch, logistics, and warehouse teams to ensure smooth and timely order execution

• Provide accurate and timely updates to customers regarding order status, dispatch details, and delivery timelines

• Assist the sales team with order processing, documentation, and follow-up activities

• Maintain systematic records of customer communications, orders, and dispatch information

• Ensure compliance with company policies, processes, and service standards

• Support the sales team in maintaining high levels of customer satisfaction and long-term relationships

Qualification and Skills

• Graduate in any discipline

• Strong verbal and written communication skills

• Working knowledge of MS Office, especially MS Excel and email communication

• Good coordination, follow-up, and organizational skills

• Ability to manage multiple tasks and meet deadlines

• Customer-centric approach with strong attention to detail

Preffered Candidates

• Female candidates preferred

• Freshers are encouraged to apply

• Candidates with internship experience or relevant exposure will be an added advantage

• Willingness to learn and adapt to sales coordination processes

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.