Handle customer calls in a professional and efficient manne
Address customer queries, concerns, and complaints with a problem-solving approac
Maintain accurate records of customer interactions and follow-up
Provide timely and relevant information to customers to resolve their issue
Work collaboratively with other teams to escalate and resolve complex issue
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rate
Job Requirements The minimum qualification for this role is Graduate and 1 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.
More about this Sales Coordinator / Executive job
What qualifications and experience are required for this Sales Coordinator / Executive position?
Ans : Candidates should have a Graduate and above qualification with 1-5 years of experience and skills like Computer Knowledge, Non-voice/Chat Process.
What is the salary and job type for this role?
Ans : The salary for this Sales Coordinator / Executive job ranges between ₹12,000-₹18,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Sales Coordinator / Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Devguradia, Indore.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Sales Coordinator / Executive job is open for both male and female candidates.
What are the key responsibilities of this Sales Coordinator / Executive job?
Ans : As a Sales Coordinator / Executive, key responsibilities include skills like Computer Knowledge, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Sales Coordinator / Executive job is located in Devguradia, Indore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Non-voice/Chat Process along with 1-5 years of experience is ideal for this Sales Coordinator / Executive job.
Why should you apply for this Sales Coordinator / Executive job?
Ans : This Sales Coordinator / Executive job offers a salary between ₹12,000-₹18,000 per month. This is a Full Time opportunity and has 1 openings available.