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Customer Support Sales Coordinator / Executive

salary 20,000 - 35,000 /month
company-logo
job companyProdigy Placement Llp
job location Mahesana Highway, Mahesana
job experience1 - 4 years Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: FMCG
qualification
Graduate and above
gender
Males Only
jobShift
6 days working | Day Shift
star
Job Benefits: PF

Job Description

Job Title: Sales Coordinator

Location: Mahesan, Gujarat.

Experience: 1-4 years

Qualification: Graduate in any discipline (MBA/PGDM in Sales or Marketing preferred)
Salary: 20,000 to 35,000

Key Responsibilities:

1. Sales Coordination & Order Management

2. Coordinate end-to-end order processing — from order receipt to dispatch and delivery.

3. Maintain accurate records of all ongoing orders, customer requirements, and delivery timelines.

4. Follow up with internal departments (production, logistics, accounts) to ensure timely fulfillment.

5. Communication & Client Support

6. Serve as a communication bridge between customers and internal teams.

7. Provide customers with updates on order status, dispatch details, and pending requirements.

8. Handle queries, quotations, and basic customer support activities.

9. Dispatch & Documentation

10.Track daily dispatch schedules and ensure proper documentation (invoices, delivery challans, etc.).

11.Coordinate with logistics partners for smooth delivery of goods.

12.Sales Reporting & MIS

13.Prepare daily, weekly, and monthly sales reports for management review.

14.Track order status, pending dispatches, and customer payment status.

15.Follow-up & Coordination

16.Coordinate with the sales team for targets, client requirements, and project status.

17.Ensure all sales operations are carried out in compliance with company policies and timelines.

Key Skills & Competencies:

1. Strong coordination and multitasking abilities.

2. Excellent communication and follow-up skills.

3. Knowledge of order processing, dispatch, and documentation flow.

4. Proficiency in MS Office (Excel, Word, PowerPoint) and basic ERP/CRM tools.

5. Detail-oriented with strong organizational skills.

6. Ability to maintain complete visibility over all ongoing sales operations.

Preferred Qualifications:

1. Graduate in Commerce, Business Administration, or related field.

2. 1-4 years of experience in sales coordination, order management, or back-office sales operations.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.

More about this Customer Support Sales Coordinator / Executive job

  1. What skills and experience do you need for this Customer Support Sales Coordinator / Executive job?
    Ans : To apply for this Customer Support Sales Coordinator / Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-4 years of experience.
  2. What salary is offered for this Customer Support Sales Coordinator / Executive job?
    Ans : The salary for this Customer Support Sales Coordinator / Executive job ranges between ₹20,000-₹35,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Sales Coordinator / Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Mahesana Highway, Mahesana.
  5. How many vacancies are there for this Customer Support Sales Coordinator / Executive job?
    Ans : There are 2 vacancies for this Customer Support Sales Coordinator / Executive role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a Graduate and above qualification and 1-4 years of experience are eligible to apply for this Customer Support Sales Coordinator / Executive role. Only male candidates are eligible.
  7. What does the role of Customer Support Sales Coordinator / Executive involve?
    Ans : As a Customer Support Sales Coordinator / Executive, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Sales Coordinator / Executive position is Mahesana Highway, Mahesana.
  9. Who is the right fit for this Customer Support Sales Coordinator / Executive job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process with 1-4 years of experience is the right fit for this Customer Support Sales Coordinator / Executive job.
  10. What makes this Customer Support Sales Coordinator / Executive job a good opportunity?
    Ans : This Customer Support Sales Coordinator / Executive job is a good opportunity as it offers a salary between ₹20,000-₹35,000 per month. This is a Full Time job and has 2 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 35000

Contact Person

komal

Interview Address

Mahesana, Mahesana Highway, Mahesana
Posted 4 hours ago
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