Sales Coordinator / Executive

18,000 - 22,000 /month*

Make My Connect-mmc Hotels & Events

DLF CITY PHASE 3, Gurgaon

₹2,000 incentives included

Freshers in Customer Support / TeleCaller

2 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Hospitality, Travel & Tourism

Graduate and above

Females Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Benefits: Meal

Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Sales Coordinator / Executive to join our team at Make My Connect-mmc Hotels & Events. The role offers ₹ 18,000 - ₹ 22,000 and involves managing customer calls, delivering outstanding customer service related to Hospitality, Travel & Tourism. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Sales Coordinator / Executive job

What skills and experience do you need for this Sales Coordinator / Executive job?
Ans : To apply for this Sales Coordinator / Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along.
What salary is offered for this Sales Coordinator / Executive job?
Ans : The salary for this Sales Coordinator / Executive job ranges between ₹18,000-₹22,000 per month.
What shift and timings does this job follow?
Ans : This Sales Coordinator / Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in DLF CITY PHASE 3, Gurgaon.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification can apply for this Sales Coordinator / Executive role. No prior experience is required.
What does the role of Sales Coordinator / Executive involve?
Ans : As a Sales Coordinator / Executive, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Sales Coordinator / Executive job is located in DLF CITY PHASE 3, Gurgaon.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along is ideal for this Sales Coordinator / Executive job.
Why should you apply for this Sales Coordinator / Executive job?
Ans : This Sales Coordinator / Executive job offers a salary between ₹18,000-₹22,000 per month. This is a Full Time opportunity and has 2 openings available.