Customer Support Sales Coordinator / Executive

18,000 - 40,000 /month

Femf System Llp

Kaushambi, Ghaziabad

4 - 6+ years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: B2B Sales

Post Graduate and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Sales Coordinator / Executive to join our team at Femf System Llp to handle customer calls, provide exceptional customer support and resolve queries related to B2B Sales. The role offers an attractive in-hand salary of ₹18000 - ₹30000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Post Graduate and 4 - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 4 - 6+ years Experience.

More about this Customer Support Sales Coordinator / Executive job

What skills and experience do you need for this Customer Support Sales Coordinator / Executive job?
Ans : To apply for this Customer Support Sales Coordinator / Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 4-7 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Sales Coordinator / Executive job ranges between ₹18,000-₹40,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Sales Coordinator / Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kaushambi, Ghaziabad.
How many vacancies are there for this Customer Support Sales Coordinator / Executive job?
Ans : There are 2 vacancies for this Customer Support Sales Coordinator / Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a Post Graduate and above qualification and 4-7 years of experience are eligible to apply for this Customer Support Sales Coordinator / Executive role. Only female candidates are eligible.
What are the key responsibilities of this Customer Support Sales Coordinator / Executive job?
Ans : As a Customer Support Sales Coordinator / Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Sales Coordinator / Executive position is Kaushambi, Ghaziabad.
Who is the right fit for this Customer Support Sales Coordinator / Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process with 4-7 years of experience is the right fit for this Customer Support Sales Coordinator / Executive job.
What makes this Customer Support Sales Coordinator / Executive job a good opportunity?
Ans : This Customer Support Sales Coordinator / Executive job is a good opportunity as it offers a salary between ₹18,000-₹40,000 per month. This is a Full Time job and has 2 openings.