Sales Coordinator / Executive

25,000 - 35,000 /month

Exotic Decor Private Limited

Sector 2 Noida, Noida

5 - 6+ years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: B2B Sales

Graduate and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Sales Coordinator / Executive to join our team at Exotic Decor Private Limited. The role offers ₹25000 - ₹35000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
- Manage incoming and outgoing calls in a professional manner.
- Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
- Log customer interactions and track follow-ups.
- Offer timely and relevant solutions to resolve customer issues.
- Collaborate with team members to escalate and address more complex concerns.
- Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is Graduate and 5 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 5 - 6+ years Experience.

More about this Sales Coordinator / Executive job

What qualifications and experience are required for this Sales Coordinator / Executive position?
Ans : Candidates should have a Graduate and above qualification with 5-7 years of experience and skills like Computer Knowledge, Query Resolution.
What is the salary and job type for this role?
Ans : The salary for this Sales Coordinator / Executive job ranges between ₹25,000-₹35,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Sales Coordinator / Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 2 Noida, Noida.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Sales Coordinator / Executive job is open for both male and female candidates.
What are the key responsibilities of this Sales Coordinator / Executive job?
Ans : As a Sales Coordinator / Executive, key responsibilities include skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Sales Coordinator / Executive job is located in Sector 2 Noida, Noida.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Query Resolution along with 5-7 years of experience is ideal for this Sales Coordinator / Executive job.
Why should you apply for this Sales Coordinator / Executive job?
Ans : This Sales Coordinator / Executive job offers a salary between ₹25,000-₹35,000 per month. This is a Full Time opportunity and has 1 openings available.