Providing administrative support to the sales team, including preparing sales documents, updating CRM records, and organizing sales reports
Coordinating with customers on order details, delivery timelines, and product information to ensure a high-quality customer experience
Handling incoming inquiries via phone, email, or chat and route them to the appropriate sales representatives
Managing and processing purchase orders, invoices, and quotations, ensuring accuracy and timely communication
Scheduling meetings, demos, and calls between sales team members and potential clients
Maintaining and organising a digital filing system of contracts, client communication, and sales materials
Collaborating with marketing, finance, and logistics teams to ensure smooth execution of sales campaigns, pricing updates, and deliveries
Assisting in preparing sales presentations, pitch decks, and product sheets for client meetings
Monitoring stock levels or lead times (when relevant), helping the team meet customer expectations and delivery timelines tasks