Sales Coordinator / Executive

Responsibilities:

The sales coordinator will be the primary point of contact for all inbound inquiries and will manage the lead-to-order cycle. Inbound Lead Management (IndiaMART & Online Portals) • Lead Handling: Promptly respond to all inbound sales inquiries and leads generated through platforms like IndiaMART, Tradeindia, the company website, and other online channels. • Qualification: Efficiently qualify leads by gathering detailed information on customer requirements, specifications, and volume needed for packaging products (e.g., boxes, films, bags, tapes). • Quotation: Prepare accurate and timely price quotations, techno-commercial offers, and proposals based on the company's pricing structure and manufacturing capabilities. • Follow-up: Maintain rigorous follow-up with potential customers via phone and email to track the status of quotations and move leads toward conversion. Sales Support & Documentation • Order Processing: Process confirmed sales orders, ensuring all details (product specifications, quantity, pricing, delivery schedule) are accurately entered into the CRM/ERP system. • Coordination: Act as a liaison between the sales team, production, and logistics departments to ensure timely dispatch and delivery of orders. • Communication: Handle customer inquiries regarding order status, product availability, and minor technical specifications. • Reporting: Maintain and update the sales pipeline database, prepare daily/weekly reports on lead status, conversion rates, and sales activities. Customer Relationship • Service Excellence: Ensure a high level of customer satisfaction by providing excellent service and resolving minor sales-related issues promptly. • Database Management: Maintain and organize the customer database with current contact information and sales history.

Requisite Skills:

Education: Bachelor's degree in any field; a specialization in Business Administration, Marketing, or a related field is a plus. Experience: 1-3 years of experience in a Sales Coordination, Inside Sales, or Tele-calling role, preferably within the packaging, manufacturing, or B2B sector. Communication: Excellent verbal and written communication skills in English and [Local Language, e.g., Gujarati/Hindi/Marathi].

Technical Proficiency: • Mandatory proven experience in handling leads and managing accounts on IndiaMART (or similar B2B portals). • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). • Familiarity with CRM software is an advantage. Attributes: Highly organized, detail-oriented, proactive, self-motivated, and a strong team player with a professional phone etiquette.

Gender

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Sales Coordinator / Executive job

1. What is the eligibility criteria to apply for this Sales Coordinator / Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹30000 per month that depends on your interview. It's a Full Time job in Ahmedabad.
3. How many working days are there for this Sales Coordinator / Executive job?
   Ans: This Sales Coordinator / Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Sales Coordinator / Executive job?
   Ans: No, there is no fee applicable for applying this Sales Coordinator / Executive job and during the employment with the company, i.e., Confidential.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Sales Coordinator / Executive role?
   Ans: There is an immediate opening of 1 Sales Coordinator / Executive at Confidential
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Sales Coordinator / Executive job?
   Ans: This Sales Coordinator / Executive job has Day Shift.