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Customer Support Sales Coordinator / Executive

salary 18,000 - 21,000 /month
company-logo
job companyBrancrft Llp
job location Laxmi Nagar, Delhi
job experience6+ months Experience in Customer Support / TeleCaller
3 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Languages: Hindi
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
star
Laptop/Desktop
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Job Description

We are looking for a Sales Coordinator / Executive to join our team at Brancrft Llp. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Marketing. The role offers ₹18,000 - ₹21,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Graduate and 6 months - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Customer Support Sales Coordinator / Executive job

  1. What skills and experience do you need for this Customer Support Sales Coordinator / Executive job?
    Ans : To apply for this Customer Support Sales Coordinator / Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-7 years of experience.
  2. What salary is offered for this Customer Support Sales Coordinator / Executive job?
    Ans : The salary for this Customer Support Sales Coordinator / Executive job ranges between ₹18,000-₹21,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Sales Coordinator / Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Laxmi Nagar, Delhi.
  5. How many vacancies are there for this Customer Support Sales Coordinator / Executive job?
    Ans : There are 3 vacancies for this Customer Support Sales Coordinator / Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Sales Coordinator / Executive job is open for both male and female candidates.
  7. What does the role of Customer Support Sales Coordinator / Executive involve?
    Ans : As a Customer Support Sales Coordinator / Executive, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Sales Coordinator / Executive position is Laxmi Nagar, Delhi.
  9. Who is the right fit for this Customer Support Sales Coordinator / Executive job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 1-7 years of experience is the right fit for this Customer Support Sales Coordinator / Executive job.
  10. What makes this Customer Support Sales Coordinator / Executive job a good opportunity?
    Ans : This Customer Support Sales Coordinator / Executive job is a good opportunity as it offers a salary between ₹18,000-₹21,000 per month. This is a Full Time job and has 3 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 18000 - ₹ 21000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Magnus Buzz

Interview Address

404,E-49,Namoh Narayan Building,Vijay Block, Laxmi Nagar, Delhi
Posted 4 days ago

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