Customer Support Sales Co-ordinator

15,000 - 18,000 /month

The Loan Experts

Janakpuri, Delhi

1 - 6+ years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Job Highlights

Industry Type: Loan/ Credit Card

12th Pass and above

Females Only

6 days working | Day Shift

Job Benefits: Insurance

Job Description

We are looking for a Sales Co-ordinator to join our team at The Loan Experts. The role offers ₹15,000 - ₹18,000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Customer Support Sales Co-ordinator job

Who is eligible to apply for this Customer Support Sales Co-ordinator job at The Loan Experts?
Ans : Candidates should have a 12th Pass and above qualification for this Customer Support Sales Co-ordinator job offered by The Loan Experts.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹18,000 per month in this Customer Support Sales Co-ordinator position.
What shift and timings does this job follow?
Ans : This Customer Support Sales Co-ordinator job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Janakpuri, Delhi.
How many vacancies are there for this Customer Support Sales Co-ordinator job?
Ans : There are 10 vacancies for this Customer Support Sales Co-ordinator role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 1-7 years of experience are eligible to apply for this Customer Support Sales Co-ordinator role. Only female candidates are eligible.
What is the job location for this position?
Ans : The job location for this Customer Support Sales Co-ordinator position is Janakpuri, Delhi.
What makes this Customer Support Sales Co-ordinator job a good opportunity?
Ans : This Customer Support Sales Co-ordinator job is a good opportunity as it offers a salary between ₹15,000-₹18,000 per month. This is a Full Time job and has 10 openings.