Customer Support Sales Co-ordinator

20,000 - 30,000 /month

Shekharson Technologies Llp

Ballabhgarh, Faridabad

6 - 60 months Experience in Customer Support / TeleCaller

4 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Graduate and above

Females Only

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

We are looking for a Sales/After-Sales Co-ordinator to join our team at Shekharson Technologies Llp to handle customer calls, provide exceptional customer support and resolve queries related to Machinery Manufacturing. The role offers an attractive in-hand salary of ₹20,000 - ₹30,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required. Update details in software.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 6 months - 5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this Customer Support Sales Co-ordinator job

What skills and experience do you need for this Customer Support Sales Co-ordinator job?
Ans : To apply for this Customer Support Sales Co-ordinator job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-5 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Sales Co-ordinator job ranges between ₹20,000-₹30,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Sales Co-ordinator job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ballabhgarh, Faridabad.
How many vacancies are there for this Customer Support Sales Co-ordinator job?
Ans : There are 4 vacancies for this Customer Support Sales Co-ordinator role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-5 years of experience are eligible to apply for this Customer Support Sales Co-ordinator role. Only female candidates are eligible.
What are the key responsibilities of this Customer Support Sales Co-ordinator job?
Ans : As a Customer Support Sales Co-ordinator, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Sales Co-ordinator position is Ballabhgarh, Faridabad.
Who is the right fit for this Customer Support Sales Co-ordinator job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process with 1-5 years of experience is the right fit for this Customer Support Sales Co-ordinator job.
What makes this Customer Support Sales Co-ordinator job a good opportunity?
Ans : This Customer Support Sales Co-ordinator job is a good opportunity as it offers a salary between ₹20,000-₹30,000 per month. This is a Full Time job and has 4 openings.