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Customer Support Sales Co-ordinator

salary 25,000 - 30,000 /month
company-logo
job companyModern Metals India Private Limited
job location Sector 25 Faridabad, Faridabad
job experience5 - 6+ years Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Automobile
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, Medical Benefits

Job Description

We are looking for a Sales Co-ordinator to join our team at Modern Metals India Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Automobile. The role offers ₹25,000 - ₹30,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Graduate and 5 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 5 - 6+ years Experience.

More about this Customer Support Sales Co-ordinator job

  1. What skills and experience do you need for this Customer Support Sales Co-ordinator job?
    Ans : To apply for this Customer Support Sales Co-ordinator job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 5-7 years of experience.
  2. What salary is offered for this Customer Support Sales Co-ordinator job?
    Ans : The salary for this Customer Support Sales Co-ordinator job ranges between ₹25,000-₹30,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Sales Co-ordinator job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 25 Faridabad, Faridabad.
  5. How many vacancies are there for this Customer Support Sales Co-ordinator job?
    Ans : There is 1 vacancy for this Customer Support Sales Co-ordinator role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Sales Co-ordinator job is open for both male and female candidates.
  7. What does the role of Customer Support Sales Co-ordinator involve?
    Ans : As a Customer Support Sales Co-ordinator, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Sales Co-ordinator position is Sector 25 Faridabad, Faridabad.
  9. Who is the right fit for this Customer Support Sales Co-ordinator job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process with 5-7 years of experience is the right fit for this Customer Support Sales Co-ordinator job.
  10. What makes this Customer Support Sales Co-ordinator job a good opportunity?
    Ans : This Customer Support Sales Co-ordinator job is a good opportunity as it offers a salary between ₹25,000-₹30,000 per month. This is a Full Time job and has 1 openings.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

6

Benefits

Insurance, Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 25000 - ₹ 30000

Contact Person

HR Neha

Interview Address

Plot No. 131, Sector-25, Ballabhgarh, Ballabhgarh, Faridabad
Posted 9 hours ago
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