· Handle customer enquiries through phone and email.
· Prepare quotations, sales orders.
· Follow up with customers for quotations, purchase orders, and payments.
· Coordinate with suppliers, stores, and accounts department for smooth order processing.
· Maintain customer records, sales reports, and order status updates.
· Support sales engineers in day-to-day activities.
· Coordinate dispatch and delivery schedules with customers.
· Prepare MIS reports and update management regularly.
· Maintain proper documentation for orders and correspondence.
· Assist in tender submissions and vendor registration activities if required.