Retention Executive

20,000 - 24,000 /month

Livpure Private Limited

Udyog Vihar Phase I, Gurgaon

6+ months Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: BPO

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: PF

Job Description

We are looking for a Retention Executive to join our team at LIVPURE PRIVATE LIMITED to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹20,000 - ₹24,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 6 months - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Retention Executive job

What are the eligibility criteria for this Retention Executive job?
Ans : Candidates should have a Graduate and above qualification with 1-7 years of experience and skills like Domestic Calling for this Retention Executive job offered by Livpure Private Limited in Udyog Vihar Phase I, Gurgaon.
What salary is offered for this Retention Executive job?
Ans : The salary for this Retention Executive job ranges between ₹20,000-₹24,000 per month.
What shift and timings does this job follow?
Ans : This Retention Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Udyog Vihar Phase I, Gurgaon.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Retention Executive job is open for both male and female candidates.
What does the role of Retention Executive involve?
Ans : As a Retention Executive, your work will involve skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Retention Executive job is located in Udyog Vihar Phase I, Gurgaon.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling along with 1-7 years of experience is ideal for this Retention Executive job.
Why should you apply for this Retention Executive job?
Ans : This Retention Executive job offers a salary between ₹20,000-₹24,000 per month. This is a Full Time opportunity and has 25 openings available.