Customer Support Retail Executives

10,000 - 12,000 /month

Midhas Fashion Collections

Gaur City 1, Greater Noida

0 - 1 years Experience in Customer Support / TeleCaller

6 Openings

Full Time

Job Highlights

All Education levels

All genders

6 days working | Rotational Shift

Job Description

We are looking for a Retail Executives to join our team at Midhas Fashion Collections. The role offers ₹10000 - ₹12000 and involves managing customer calls, delivering outstanding customer service related to retail shop. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Retail Executives job

Can freshers or experienced candidates apply for this Customer Support Retail Executives role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Support Retail Executives role.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹12,000 per month in this Customer Support Retail Executives position.
What shift and timings does this job follow?
Ans : This Customer Support Retail Executives job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Gaur City 1, Greater Noida.
How many vacancies are there for this Customer Support Retail Executives job?
Ans : There are 6 vacancies for this Customer Support Retail Executives role.
Is this job open for all genders?
Ans : Yes, this Customer Support Retail Executives job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Support Retail Executives position is Gaur City 1, Greater Noida.
What makes this Customer Support Retail Executives job a good opportunity?
Ans : This Customer Support Retail Executives job is a good opportunity as it offers a salary between ₹10,000-₹12,000 per month. This is a Full Time job and has 6 openings.