Research Associate

salary 15,000 - 17,000 /month
company-logo
job companyAltum Staffing And Marketing Solutions Private Limited
job location Sector 44 Gurgaon, Gurgaon
job experience6 - 36 months Experience in Customer Support / TeleCaller
Replies in 24hrs
3 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

qualification
Graduate and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
Internet Connection, Laptop/Desktop

Job Description

We are looking for a Research Associate to join our team at Altum Staffing And Marketing Solutions Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to employment verification. The role offers an attractive in-hand salary of ₹15000 - ₹17000 and opportunities for growth.

Key Responsibilities:

  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 3 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the rotational shift.


Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Research Associate job

  1. What is the eligibility criteria to apply for this Research Associate job?
    Ans: The candidate should be Graduate and above and above with 6 months - 3 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹15000 - ₹17000 per month that depends on your interview. It's a Full Time job in Gurgaon.
  3. How many working days are there for this Research Associate job?
    Ans: This Research Associate job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Research Associate job?
    Ans: No, there is no fee applicable for applying this Research Associate job and during the employment with the company, i.e., Altum Staffing And Marketing Solutions Private Limited.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Research Associate role?
    Ans: There is an immediate opening of 3 Research Associate at Altum Staffing And Marketing Solutions Private Limited
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Research Associate job?
    Ans: This Research Associate job has Rotational Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Query Resolution, Domestic Calling, email writing, customer support

Shift

Rotational

Contract Job

No

Salary

₹ 15000 - ₹ 17000

English Proficiency

Yes

Contact Person

Aarti Mishra
Posted 17 hours ago
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